shipping policy

Paid orders are processed and dispatched on the day  your order is received, or the following business day if your order is received after midday (AEST). If your chosen payment method takes longer to be processed and funds cleared, your order will be processed and dispatched within 1-2 business days.

We use Auspost for all orders and we will provide you with a tracking number so you can follow the progress of your shipment.

We regret we are unable to make any delivery date promises due to delays that may be out of our control. Such delays include COVID-19 disruptions and extreme weather conditions. 

However, we use Auspost standard delivery services and their current estimated domestic delivery times can be found on the Auspost website

COLLECTION BY HAND: If you live in the North Brisbane area we are happy to consider collection arrangements by prior arrangement. If we agree a mutually convenient time and place for the item(s) to be collected we expect you to be punctual. All items are to be paid in full and in advance.